P.O.L.I.C.Y

ORDER POLICY

1. 1. All goods in this shop are pre-order stocks.
2. 2. The price shown is fixed and non-negotiable.
3. 3. The price shown does not include Shipping Fee.
4. 4. You must study the measurement of every good precisely before placing an order. (All goods sold are not exchangable or refundable.)
5. 5. You cannot change your order once the payment is confirmed.
6. 6. You will receive goods around 7-9 working days* after the payment is confirmed.
7. 7. You can replace with other goods (Have to wait another 7-9 working days), save balance into your account or request for full refund if any ordered good is out of stock. 

* This estimation time is calculated based on overall successful deals from our previous customers, you might receive the parcel late due to custom checking, out of stock issue or late delivery by the courier company too. Your understanding is highly appreciated.

RETURN POLICY

Am I eligible to return my item?

You can return the item back to us if: 1. The item received has Manufacturing Defect which is caused by us only. 2. The item received has Colour Problem which is caused by us only. 3. The item received has Size Problem which is caused by us only. 4. The item is received within 14 days after the item is shipped only. You CANNOT return the item back to us if: 1. The item received has Colour Problem which is chosen wrongly by customer. 2. The item received has Size Problem which is chosen wrongly by customer. 3. The item received does not fulfill customer's quality expectation. 4. The item received is not exactly the same from the picture.   Conditions: 1. The item must not be washed before. 2. The item must be returned with the plastic and the code tag. 3. The item must be returned as the condition during received.

REFUND POLICY

More about refund

1. Refund bank account has to be Maybank, CIMB Bank or Public Bank only. 2. Refund amount has to be at least RM10.00 3. You can request for refund here.